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- Do you ensure legal chain of custody?
- Do you provide end-of-service checklists?
- Do you have contingency plans for delays?
- Do you prevent procedural confusion?
- How do you handle service escalations?
- Do you ensure peace of mind?
- Who is the primary point of contact?
- Do you prioritize dignity over speed?
- Do families receive a service manager?
- Do you prioritize empathy over profit?
