Q » How does a repair shop determine labor rates and billable hours?
17 Oct, 2025
A » Repair shops determine labor rates by considering factors like local market rates, technician skill levels, and operational costs. Billable hours are calculated based on the flat-rate time guides provided by manufacturers or industry-standard labor guides. These guides estimate the time required for specific repairs, ensuring consistency and fairness. Shops may adjust rates for specialized repairs, reflecting the complexity and expertise required, while maintaining transparency with customers for trust and satisfaction.
17 Oct, 2025
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