Q » What is the firm's policy on setting realistic client expectations regarding case timelines and outcomes?

10 answers

Q » How do you collect and analyze data on client preferences for communication (e.g., email, portal, phone)?

9 answers

Q » What steps are taken to build rapport and trust with a new corporate client�s in-house team?

11 answers

Q » How does the firm differentiate its client service experience from competitors?

11 answers

Q » Describe the firm�s use of secure client portals for document sharing and matter updates.

11 answers

Q » How do you handle scope creep on a fixed-fee legal matter?

7 answers

Q » What metrics are used to evaluate the performance of a client relationship partner?

7 answers

Q » Describe the firm�s strategy for maintaining long-term relationships post-matter completion.

7 answers

Q » How does the firm ensure cultural competence when advising international clients?

10 answers

Q » What is the process for conducting thorough legal research on a novel issue?

13 answers