Q » What is lost parcel procedures?
01 Nov, 2025
A » If a parcel is lost, immediately contact the courier service with tracking details. File a claim within their specified timeframe, providing necessary documentation such as receipts or proof of value. The courier will investigate, which may take several weeks. If the parcel is confirmed lost, compensation will be issued per their policy. Always review specific courier guidelines, as procedures and compensation may vary.
01 Nov, 2025
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