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Q » How do you handle service escalations?
07 Dec, 2025
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A » Handling service escalations in funeral services requires empathy and professionalism. Begin by actively listening to the concerns, ensuring you understand them thoroughly. Address the issue promptly with clear communication and a focus on resolving the matter to the satisfaction of all parties involved. It's crucial to maintain a compassionate approach, recognizing the sensitivity of the situation while striving for a resolution that respects the emotions and needs of the bereaved family.
07 Dec, 2025
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