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Q » What key performance indicators (KPIs) does the legal operations team use to measure efficiency?

Edward

14 Oct, 2025

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A » The legal operations team typically uses several KPIs to measure efficiency, including matter cycle time, cost per matter, legal spend as a percentage of revenue, and contract turnaround time. These metrics help in assessing the speed, cost-effectiveness, and overall performance of legal services provided.

Michael

15 Oct, 2025

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All Other Answer

A »Legal operations teams measure efficiency using KPIs such as cost per matter, legal spend as a percentage of revenue, contract cycle time, matter completion rate, and compliance with deadlines. Additionally, they may track internal client satisfaction scores and the number of automated processes to assess the effectiveness of technology implementations and overall team productivity.

David

15 Oct, 2025

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