Q » What is the process for escalating and resolving maintenance or equipment issues in stores?
26 Oct, 2025
A » To escalate and resolve maintenance or equipment issues in stores, promptly document the problem with detailed observations and notify the store manager. The manager should then contact the appropriate maintenance team or external service provider, ensuring clear communication of the urgency and impact on operations. Regular follow-ups are essential to ensure timely resolution. If unresolved, escalate to higher management or corporate facilities management for further intervention.
26 Oct, 2025
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